Terms of Service

Template. Not yet reviewed by counsel.

This page is a generic template provided with the TechnicianOps platform. The operator of this service must review it, adapt it to their business and jurisdiction, and have it approved by qualified legal counsel before relying on it. It is not legal advice.

1. Agreement

These Terms of Service (the "Terms") govern access to and use of TechnicianOps (the "Service"). By creating an account or using the Service you agree to these Terms on behalf of yourself and, where applicable, the organization you represent.

2. Accounts

You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must provide accurate registration information and promptly notify us of any unauthorized use of your account.

3. Acceptable use

You agree not to misuse the Service, including by attempting to access data belonging to other organizations, interfering with the operation of the Service, sending unlawful communications through it, or using it to store or transmit content you do not have the right to use.

4. Customer data

You retain ownership of the data your organization submits to the Service. You grant us the limited rights needed to host, process, back up, and display that data in order to provide the Service. Handling of personal data is described in the Privacy Policy.

5. Fees

If the Service is offered under a paid plan, fees, billing periods, and payment terms are presented at the time of purchase. Except where required by law, fees are non-refundable.

6. Availability and changes

We aim to keep the Service available and reliable but do not guarantee uninterrupted operation. We may modify or discontinue features with reasonable notice where the change materially reduces the Service.

7. Termination

You may stop using the Service at any time. We may suspend or terminate access for material breach of these Terms. Upon termination you may request an export of your organization's data within a reasonable period.

8. Disclaimers and liability

The Service is provided "as is" without warranties of any kind, to the extent permitted by law. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service is limited to the amounts paid for the Service in the twelve months preceding the claim.

9. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced through the Service or by email before they take effect. Continued use after the effective date constitutes acceptance.

10. Contact

Questions about these Terms can be sent to [email protected].